Effective Date: 08/22/2025
Revive and Lift – Shipping Policy
Shipping Costs
- Most products ship free within the contiguous U.S. (lower 48 states).
- Some items (large, heavy, specialty, or certain brands) may not qualify for free shipping due to size or weight.
- If you’re unsure whether an item qualifies, please reach out before placing your order:
- Chat: Available on our website
- Phone: 717-423-9514
- Email: support@reviveandlift.com
Where We Ship
- Free shipping applies to the lower 48 states on most items.
- Orders outside the contiguous U.S. (e.g., Alaska, Hawaii, or international destinations) may require additional shipping fees.
- Availability and costs vary—please contact us before ordering. Any extra charges must be agreed upon in writing before your purchase is finalized.
Shipping Times
- Most in-stock (non-custom) orders ship within 2–5 business days.
- Custom orders and supplier lead times may extend delivery schedules.
- Once shipped, you’ll receive tracking information within 24 hours. If not, contact us at support@reviveandlift.com or 717-423-9514.
- Delivery times are estimates only—factors such as weather, supply chain delays, or carrier logistics may affect actual delivery.
- If an item is unavailable, we’ll notify you with an estimated arrival time. You can choose to wait or cancel for a full refund.
Shipping Information & Updates
- All shipping details are based on information provided by third-party suppliers and carriers. We pass this information to you as soon as we receive it.
- Delays, split shipments, or changes to delivery windows may occur outside our control.
- By placing an order, you acknowledge that such changes are not the responsibility of Revive and Lift.
Service Center Deliveries (Oversized or Heavy Products)
- Large or heavy items may be delivered through a third-party service center (LTL).
- You may need to coordinate delivery directly with the service center. We will provide all details if coordination is necessary.
- Revive and Lift is not liable for delays or costs caused by failure to schedule delivery.
- While we share updates from service centers, we cannot guarantee their performance or timelines.
Refused Deliveries
- If you refuse delivery for any reason other than visible shipping damage noted at delivery, you are responsible for any:
- Return shipping costs
- Restocking fees, up to (but not limited to) 25%.
- Other return-related expenses charged by suppliers
Damages During Shipping
- Inspect all items at the time of delivery.
- Report any damages or missing items within 24 hours to support@reviveandlift.com or 717-423-9514.
- Failure to report within this timeframe may void your eligibility for claims or replacements.
Product Ownership & Liability
Once delivery is complete, ownership and responsibility transfer to you. Revive and Lift is not responsible for:
- Improper Installation – Always hire licensed professionals; incorrect installation may void warranties.
- Damage After Delivery – Any damage occurring after delivery, including during installation.
- Loss or Misuse – Issues caused by neglect, improper use, or failure to follow product guidelines.
By purchasing from Revive and Lift, you agree to these shipping terms and assume full responsibility for the safe handling, installation, and use of your product.
For questions, contact us at:
- Email: support@reviveandlift.com
- Phone: 717-423-9514
Thank you for shopping with Revive and Lift!
We appreciate your business and are committed to providing you with exceptional service.
